Career

People, Process, Power.

Unrivaled talent breeds visionary trust in a changing world.

Seeking skilled web/mobile and business development professionals to join our exceptional team. To apply, fill out the form below or send your CV to hr@sstechsystem.com. You can also reach us at +91 6352170446

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    Current Openings

    PowerBI Developer

    1 opening

    ASP.NET Developer

    1 opening

    SQL DBA

    1 opening

    Junior iOS Developer

    1 opening

    App Store Optimization Specialist (ASO)

    1 opening


    Power BI Developer

    As a Mid-Level Power BI Engineer, you’ll be responsible for developing, implementing, and maintaining business intelligence solutions that drive decision-making across the organisations we work with.You’ll work closely with cross-functional teams to understand data requirements and design visual reports and dashboards that provide valuable insights.

    Experience:

    • 4+ Years

    Responsibilities:

    • Design, develop, and maintain interactive Power BI reports, dashboards, and data models.

    • Collaborate with business stakeholders to understand their reporting needs and provide actionable insights.

    • Ensure data accuracy and consistency across all reports and dashboards.

    • Optimise Power BI reports for performance and scalability.

    • Troubleshoot and resolve issues related to Power BI dashboards and data sources.

    • Stay up-to-date with Power BI best practices and industry trends.

    Skills Required:

    • 4+ years of experience working with Power BI, including report creation, data modelling, and dashboard design.

    • Strong proficiency in DAX and Power Query.

    • Experience with SQL for querying and data manipulation.

    • Knowledge of data warehousing concepts and ETL processes.

    • Ability to work independently, manage priorities, and meet deadlines.

    • Excellent communication and stakeholder management skills.

    • Familiarity with cloud-based data platforms (e.g., Azure, AWS) is a plus.

    Essential Qualification:

    • BCA/MCA, BSC IT / MSC IT , B.E- CS/ME-CS, B.Tech IT, PGDC IT, MBA-IT, Any graduate in IT (Computer), Phd (computer).


    App Store Optimization Specialist (ASO)

    We seek an experienced and dedicated App Store Optimization Manager who can effectively perform App optimization strategies on multiple platforms.

    Experience:

    • 2-5 Years

    Responsibilities:

    • To develop App Store Optimization (ASO) strategies to ensure our apps appear at the top of the search results in all the Online App stores.

    • Set up an effective ASO (App Store Optimization) strategy to optimize and improve App discoverability in Google Play and App Store.

    • Analyze competitors’ performance on the Google Play Store and App Store to create a better ASO Strategy.

    • Work with the company’s internal stakeholders and external agencies to gain insights and identify areas for improvement.

    • Conduct ASO experiments using meticulous approaches and measurement methods such as A/B tests and statistical methods.

    • Prove the effectiveness of the approaches and methods involved.

    • Conduct daily monitoring and reporting on ranks across top keywords, reviews, and sentiments across all the App stores.

    • Develop and implement link-building strategies.

    • Handle various Social Media Platforms for the App.

    • Reviews Responses and Rating Analysis of Apps

    • Stay updated on industry trends and the latest practices in ASO/SEO and Google/Apple algorithm updates.

    • Work with intelligence and analytics tools, dashboards, data, and data-based decision-making processes.

    • Unique title creation using researched keywords and writing app descriptions.

    Skills Required:

    • 2-5 years of experience with ASO, App Store Optimization, and SEO, Search Engine Optimization – Must

    • In-depth understanding of the app store and Play Store ecosystem.

    • Must possess data-driven with strong problem-solving and analytical skills

    • Understanding of Developer Console and app-related metrics

    • Languages: English – Proficiency in both verbal Communication and Writing skills.

    Essential Qualification:

    • BCA/MCA, BSC IT / MSC IT , B.E- CS/ME-CS, B.Tech IT, PGDC IT, MBA-IT, Any graduate in IT (Computer), Phd (computer).


    Flutter Developer

    We are seeking a highly skilled Flutter Developer with 3-5 years of experience to join our dynamic team. The ideal candidate should have a strong background in mobile application development, particularly with Flutter framework. As a Flutter Developer, you will collaborate with cross-functional teams to design, develop, and maintain high-quality mobile applications.

    Experience:

    • 3 TO 5 Years

    Responsibilities:

    • Develop and maintain mobile applications using Flutter framework.

    • Collaborate with UI/UX designers to implement design specifications and create visually appealing interfaces.

    • Write clean, efficient, and maintainable code following best practices.

    • Conduct code reviews and provide constructive feedback to ensure code quality and consistency.

    • Optimize application performance for maximum speed and scalability.

    • Troubleshoot and debug issues, and provide timely resolutions.

    • Stay updated with the latest Flutter developments and technologies.

    • Work closely with QA teams to ensure the quality and reliability of applications.

    • Collaborate with product management and other stakeholders to define project requirements and deliverables.

    • Participate in Agile/Scrum ceremonies and contribute to continuous improvement initiatives.

    Skills Required:

    • Bachelor’s degree in Computer Science, Engineering, or related field.

    • Proven experience (3-5 years) as a Flutter Developer or Mobile App Developer.

    • Strong proficiency in Dart programming language.

    • Extensive experience with Flutter framework and its ecosystem.

    • Solid understanding of mobile app development concepts and patterns.

    • Experience with third-party libraries, APIs, and integration.

    • Familiarity with version control systems such as Git.

    • Ability to work independently and as part of a team in a fast-paced environment.

    • Excellent communication and collaboration skills.

    • Strong problem-solving and analytical abilities.

    Essential Qualification:

    • BCA/MCA, BSC IT / MSC IT , B.E- CS/ME-CS, B.Tech IT, PGDC IT, MBA-IT, Any graduate in IT (Computer), Phd (computer).


    PHP Website Developer

    Experience:

    • 1 TO 6 Years

    Principal Accountabilities:

    • Responsible and able to contribute to all phases of software development lifecycle right from requirements gathering and functional specification authoring to development, testing, and delivery.

    • Responsible for project specifications and estimations.

    • Collaborate with business stakeholders and the development team to understand the initial scope for a new project.

    • Should be able to guide, train, and support junior members of the team.

    • Can write clean safe code that is clear, testable, and understandable by others.

    • Prepare and maintain documentation of the projects you collaborate with.

    • Should be able to perform validation and integration testing.

    • Detection of any technical errors that might have arisen due to any mistake in the code.

    • Review code and do proper testing of developed code at various stages to detect bugs.

    • Improve and maintain our content management system which includes an API that serves all our apps, an admin tool for internal and client use.

    • Needs to collaborate with designers, CSS & HTML programmers, project managers.

    • Should be able to work with cross-functional teams as and when required.

    • Need to have work experience of agile project methodologies and their impact on iterative design.

    • Should be able to design the architecture of the program.

    • Maintaining a relationship with the client.

    • To update the site with added features, testing for proper functioning.

    • Deliver proper guidance on the page layout for the client websites.

    • Keep up-to-date with all SSTech systems! Projects and their enhancements.

    • Maintain excellent customer satisfaction level.

    • Responsible to meet the deadline of deliverables on time and of high quality.

    • Other duties as assigned

    Skills Required:

    • Must have minimum 2 years of experience in creating and maintaining object-oriented PHP5/7 version based systems.

    • Hands on experience with MVC framework like Codeigniter and knowledge and experience of different ecommerce platform like WordPress (Woocommerce), Shopify etc. preffered.

    • Deliverable knowledge of web technologies including HTML, CSS, JavaScript, and Ajax.

    • Must have knowledge and experience of using version control systems such as Git.

    • Should have a good understanding of MVC design patterns and frameworks.

    • Should have good knowledge and experience in creating, documenting, and maintaining REST APIs using JSON.

    • Exceptional knowledge of core PHP/RDMS/Postgres.

    Sound knowledge and experience in source code revision control systems such as Git, and project management tool Jira.

    Other Skills / Abilities:

    • Sound analytical skills with a problem-solving attitude.

    • Spirit of cooperation and good attitude.

    • Keen on learning new skills and coding practices.

    • Fluency in English as have to communicate with overseas clients.

    Essential Qualification:

    • BCA/MCA, BSC IT / MSC IT , B.E- CS/ME-CS, B.Tech IT, PGDC IT, MBA-IT, Any graduate in IT (Computer), Phd (computer).


    AI/ML Developer

    We are seeking a skilled and experienced AI/ML Developer proficient in Python to join our dynamic team. The ideal candidate will play a key role in designing, developing, and implementing cutting-edge machine-learning models and algorithms to solve complex business problems. As an AI/ML Developer, you will work closely with cross-functional teams to understand requirements, prototype solutions, and deploy production-ready models.

    Experience:

    • 2 TO 4 Years

    Roles and Responsibilities:

    • Collaborate with stakeholders to understand business objectives and identify opportunities for the application of machine learning.

    • Design and implement end-to-end machine learning solutions, including data collection, preprocessing, feature engineering, model training, and deployment.

    • Develop and optimize machine learning models using Python libraries such as TensorFlow, PyTorch, or scikit-learn.

    • Evaluate and experiment with different machine learning algorithms to determine their effectiveness in addressing specific business challenges.

    • Stay updated on the latest advancements in AI/ML technologies and recommend the adoption of new tools and techniques.

    • Work closely with data engineers to ensure seamless integration of machine learning models into production systems.

    • Collaborate with software developers to integrate machine learning capabilities into existing applications and platforms.

    • Conduct code reviews, provide mentorship to junior team members, and contribute to the continuous improvement of development processes.

    • Other duties as assigned

    Skills Required:

    • In-depth knowledge of machine learning concepts, algorithms, and frameworks.

    • Proficiency in data manipulation and analysis using libraries like NumPy and pandas.

    • Experience with model deployment in production environments using tools like Docker or Kubernetes.

    • Strong problem-solving skills and the ability to work on complex, real-world business problems.

    • Excellent communication skills and the ability to effectively collaborate with cross-functional teams.

    • Familiarity with cloud platforms (e.g., AWS, Azure, Google Cloud) is a plus.

    • Experience with big data technologies (e.g., Spark) is a plus.

    Sound knowledge and experience in source code revision control systems such as Git, and project management tool Jira.

    Other Skills / Abilities:

    • Sound analytical skills with a problem-solving attitude.

    • Spirit of cooperation and good attitude.

    • Keen on learning new skills and coding practices.

    • Fluency in English as have to communicate with overseas clients.

    Essential Qualification:

    • BCA/MCA, BSC IT / MSC IT , B.E- CS/ME-CS, B.Tech IT, PGDC IT, MBA-IT, Any graduate in IT (Computer), Phd (computer).

    • Bachelor’s or Master’s degree in Computer Science, Data Science, or a related field.


    MERN Stack Developer

    Experience:

    • 3+ Years

    Position Overview:

    • We are seeking a highly skilled MERN Stack Developer with over three years of experience to join our dynamic team. The ideal candidate will have a strong understanding of the MERN stack (MongoDB, Express.js, React.js, Node.js), along with proficiency in JavaScript, HTML, CSS, and related web technologies. As a MERN Stack Developer, you will collaborate with cross-functional teams to design, develop, and implement innovative web applications and solutions that meet our clients’ needs.

    Responsibilities:

    • Designing and developing scalable web applications using the MERN stack.

    • Collaborating with product managers, designers, and other stakeholders to understand project requirements and deliver high-quality solutions.

    • Writing clean, maintainable, and efficient code.

    • Implementing best practices and standards for software development.

    • Conducting code reviews and providing constructive feedback to other team members.

    • Troubleshooting and debugging issues to ensure optimal performance and reliability.

    • Staying up-to-date with the latest trends and technologies in web development.

    Requirements:

    • Bachelor’s degree in Computer Science, Engineering, or a related field.

    • Minimum of three years of experience as a MERN Stack Developer or similar role.

    • Proficiency in JavaScript, HTML, CSS, and related web technologies.

    • Strong understanding of the MERN stack and its components (MongoDB, Express.js, React.js, Node.js).

    • Experience with database design and management using MongoDB or similar NoSQL databases.

    • Familiarity with RESTful APIs and web services.

    • Excellent problem-solving and analytical skills.

    • Ability to work independently and as part of a collaborative team.

    • Good communication and interpersonal skills.

    Essential Qualification:

    • BCA/MCA, BSC IT / MSC IT , B.E- CS/ME-CS, B.Tech IT, PGDC IT, MBA-IT, Any graduate in IT (Computer), Phd (computer).


    Azure DevOps Engineer

    Experience:

    • 2 to 5+ Years

    Roles and Responsibilities:

    • Develop and implement technical efforts to design, build, and deploy Azure applications at the direction of lead architects, including large-scale data processing, computationally intensive statistical modeling, and advanced analytics.

    • Participate in all aspects of the software development life cycle, including planning, requirements, development, testing, and quality assurance.

    • Troubleshoot incidents, identify root cause, fix and document problems, and implement preventive measures.

    • Educate teams on the implementation of new cloud-based initiatives, providing associated training as required.

    • Employ exceptional problem-solving skills, with the ability to see and solve issues before they affect business productivity.

    Essential Qualification:

    • BCA/MCA, BSC IT / MSC IT , B.E- CS/ME-CS, B.Tech IT, PGDC IT, MBA-IT, Any graduate in IT (Computer), Phd (computer).

    Desired Candidate Profile:

    • Bachelors degree in computer science, information technology, or mathematics.

    • 3+ years of experience architecting, designing, developing, and implementing with Azure platforms.

    • Understanding of and experience with the five pillars of a well-architected frameworks.

    • Experience in several of the following areas: database architecture, ETL, business intelligence, big data, machine learning, advanced analytics.

    • Proven ability to collaborative with multi-disciplinary teams of business analysts, developers, data scientists, and subject matter experts.

    Certification and Advance skill:

    • AWS certifications are a plus point.

    • Knowledge of web services, API, REST, and RPC.


    ASP.NET Developer (Full Stack Azure Developer)

    First preference will be given to candidates working or working with any logistics company or any logistics application.

    Experience:

    • 1 TO 9 Years

    Skills Required:

    • Possesses sound working knowledge of Azure Micro services.

    • Competent in designing, developing, and implementing web-based applications in C#, Asp.Net, MVC, Ado .Net, WinForms/ WPF print agent, Ado.Net, Entity data model, ASP .Net restful services, Microsoft App fabric, WCF, Web API, Net web services, LINQ, JQuery, Entity Framework, Ajax, Html, XML, CSS, JavaScript, APIs.

    • Should have knowledge with Azure, single sign-on, authentication, authorization, Cognito JWT, token validation, encoding. etc.

    • Thorough working knowledge of the database, API, proxies, caching layer, other web services used in the system.

    • Sound working skill of developing self-contained, reusable, testable modules and components.

    • Working knowledge of JavaScript frameworks like JQuery, KnockoutJS, and AngularJS.

    • Expertise with ASP. Net 4.0+, visual studio 2013+ and .Net core 2.x

    • Minimum of 2+ years of experience as an Azure Cloud developer.

    • Should have a working knowledge of Azure technology, micro services architecture, kubernetes, Docker as well as Azure CI/CD delivery pipeline.

    • Experience in developing web applications by utilizing JQuery, bootstrap, and JavaScript for UI components.

    • Working knowledge of signalR/WebApi, RabbitMQ, TSQL, and SQL server 2019, crystal reports server runtime components.

    • Should be able to work with source control GIT and branching strategy.

    • Good understanding and sound working knowledge with the ID Automation barcoding system.

    • Possesses working knowledge of system migration and porting with third-party customization.

    • Understand and manage hosted data providers

    • Should be proficient in front-end performance testing and optimization techniques.

    • Should be able to develop clean, efficient, stable, testable, secure, and reusable C# code.

    • Up-to-date knowledge of security best practices.

    • Working knowledge of .Net framework and experience of migration to .Net core 5.

    Creation of new cart integration with the system.

    Essential Qualification:

    • BCA/MCA, BSC IT / MSC IT , B.E- CS/ME-CS, B.Tech IT, PGDC IT, MBA-IT, Any graduate in IT (Computer), Phd (computer).

    Responsibilities for this Positions:

    • Possesses skill of cloud-focused solutions in a range of technologies that give business value now and into the future.

    • Responsible for analysis of requirements, design phases of ongoing projects, production of specifications, and reports.

    • Need to, design, develop, test, and implement deployment of Microsoft Azure, SQL server technical solution.

    • Need to ensure meeting technical and functional requirements with on-time delivery.

    • Should participate actively in the requirements and design phases of ongoing projects.

    • Support teammates with technical and product expertise, take ownership of the work to ensure relevant standards and processes are met.

    • Should be able to document development work. (e.g. design, architecture, configurations, and setup, etc.).

    • Experience of working in a team, mentoring junior and senior resources, and carrying out performance reviews.

    • Should be able to engage with key stakeholders on daily basis.

    • Should be able to engage and communicate effectively within the team.

    • Should be able to manage workload independently, and collaborate with a colleague, or third-party vendors, and report to management as required.

    • Ensure changes and updates are introduced in a controlled manner, without minimal impact to live services.

    • Ensure code and design meets specifications, quality, security standards, and maintainability.

    • To protect the company’s intellectual property.

    • Deliver quality of work on time.

    • To assist in maintaining code quality by conducting code reviews of other developers’ work.

    • Reviews code of other developer’s work.

    • Attend status meetings for projects and prepare new proposals and draft strategies.

    • Direct change requests and provide an estimation of all risks.

    • Investigate, research defects, present solutions with estimated work effort.

    • Manage and detect tracking system, resolve all issues and prepare updates for systems.

    • Daily updation of assigned tasks and report to the project manager at the end of the shift.

    • Provide required support by monitoring the everyday activities of the system.

    • To create continuous integration, configuration, build and test scripts.

    • Develop documents for various policies and procedures for the product.

    Other Skills / Abilities:

    • Sound analytical skills with a problem-solving attitude.

    • Spirit of cooperation and good attitude.

    • Keen on learning new skills and coding practices.

    • Fluency in English as have to communicate with overseas clients.

    iPhone Application Developer

    Experience:

    • 1 TO 4 Years

    Principal Accountabilities:

    • Sound knowledge and experience over application development lifecycle activities that include: Analysis, Design, Coding, Implementation, testing, debugging, and deployment and ensure successful delivery.

    • Detection of Technical errors, and resolving them.

    • Need to work on the iOS app with the implementation of new features, improvements.

    • To make sure the app is as stable as possible, add tests and increase coverage.

    • To provide detailed estimates of work and ensure timely delivery of features.

    • To ensure and produce quality, readable and well-tested code.

    • Help to direct the architecture decisions on the future of the app.

    • Perform routine analysis and design tasks of iOS projects

    • Need to set the direction and structure for modifications to existing code or develop completely new modules of moderate complexity.

    • Should be able to give updates and estimation during the development cycle.

    • Ability to solve problems by working collaboratively with teammates.

    Essential Qualification:

    • BCA/MCA, BSC IT / MSC IT , B.E- CS/ME-CS, B.Tech IT, PGDC IT, MBA-IT, Any graduate in IT (Computer), Phd (computer).

    Skills Required:

    • More than 2+ years of iPhone development experience, using Swift and Objective C language, with a strong focus on native application development.

    • Strong development skills in C++, Swift, and Objective C which includes designing and developing components, classes, etc.

    • Strong clarity and experience of OOPs concept.

    • Should possess knowledge of Restful concepts and APIs

    • It is desirable to have experience in developing enterprise mobile solutions.

    • Should be able to create complex layouts using an interface builder that is maintainable and scalable.

    • Proven track record of timely and successful delivery of projects

    • Sound analytical skills with a problem-solving attitude.

    • Spirit of cooperation and good attitude

    • Work with other teammates in collaboration.

    • Enjoy to mentor and guiding other members of the team.

    • Keen on learning new skills and coding practices

    • Excellent, effective communication skills with good interpersonal relationships and team working spirit.

    Android Application Developer

    Experience:

    • 1 TO 3 Years

    Principal Accountabilities:

    • Responsible for end-to-end mobile application lifecycle (concept, design, test, release, support will be an added advantage but not essential.

    • Responsible for coordination and managing the requirement as per the client’s need.

    • Possesses knowledge and experience of Restful APIs to connect Android applications to back-end services.

    • Should be able to write clean, well maintainable code and also review the code.

    • Co-operate with back-end developers, designers, and other team members to deliver well-architected and high-quality apps solutions.

    • Proven knowledge of Android SDK, libraries, UI design principles, Core java, XML, database. Patterns, familiarity with Restful APIs, and different versions of Android.

    • Responsible to build interactive advanced Apps on the Android platform.

    • Implement new features, manage existing Android apps

    • Co-operate with back-end developers, designers, and other team members to deliver well-architected and high-quality apps solutions.

    • Responsible to deploy apps on various distribution networks like the App Store, Google Play store.

    • Should be responsible for high quality and timely delivery of projects.

    • He will be expected to fix bugs, develop features, and mentor junior engineers.

    • Always ensure the performance, quality, and responsiveness of applications.

    • Should be able to work on bug fixing, improving, and enhancing the application performance.

    • Possess strong analytical and problem-solving skills.

    • Responsible for bug tracking and debugging skills.

    Skills Required:

    • Should be proficient in XML and JSON, SQ-Lite, and MySQL database.

    • Possesses knowledge and experience of APIs coding tools in Eclipse/Android studio.

    • Should be able to work on Linux environment.

    • Sound application knowledge of OOPs concept, modular programming, multi-threading, and collection/file IO APIs.

    • Have knowledge and experience with offline storage, threading, and performance tuning.

    • Should have working experience in cloud message APIs and push notifications.

    • Should have an excellent understanding of code versioning tools, such as Git.

    • Familiar with integration, common Android frameworks, especially UI to support multiple screen sizes.

    • Keeping up-to-date with trends and technologies.

    Essential Qualification :

    • BCA/MCA, BSC IT / MSC IT , B.E- CS/ME-CS, B.Tech IT, PGDC IT, MBA-IT, Any graduate in IT (Computer), Phd (computer).

    QA Tester (Software Quality Analyst)

    Experience:

    • 1 TO 5 Years

    Roles and Responsibilities:

    • Automation testing of bug-fixing and enhancement to existing systems through varying scripted, sanity, and exploratory testing methods.

    •  Need to work closely with engineers, product owners, designers, a team of QA analysts to ensure our products are of the highest possible quality.

    • Preparing clear documentation of testing steps, cases, and processes where required.

    • Collaborate with business analysts and developers to create test strategies and workflows for new products/applications.

    • Responsible for testing complex web/mobile-based applications, covering both front and back-end parts of the systems.

    • Continuously strive to improve our testing processes by the use of creative thinking to find edge case issues.

    • Detect usability and performance issues by writing and executing test plans.

    • Report bugs and errors to developers and coordinate with them for fixing.

    • To ensure cross-platform and cross-device functionality of our products.

    • Development and execution of test cases, scripts, plans, and procedures.

    • Provide a time frame for testing on projects for both existing and new applications.

    • Work closely with the client service team for enhancement requests, emphasize new bugs, ticket management including screening.

    • Should possess a clear understanding and experience of testing APIs using tools such as Postman.

    • Software development lifecycles clear understanding, a basic understanding of Git, and version control.

    • Should be able to introduce new testing processes, technologies, update systems for bugs, and involve in defining new processes.

    • Offer feedback, support, and guidance, to other QA team members and the wider technical service team.

    • Report daily activities to the QA lead.

    Essential Qualification:

    • BCA/MCA, BSC IT / MSC IT , B.E- CS/ME-CS, B.Tech IT, PGDC IT, MBA-IT, Any graduate in IT (Computer), Phd (computer).

    Desired Candidate Profile:

    • An enthusiastic, motivated person who wants to help our products to be the best and take ownership of the quality.

    • Proficient in different types of testing methodologies.

    • Minimum 2 years of QA experience across the web or mobile applications.

    • Hands-on experience of performance testing using an automation tool.

    • Sound Knowledge and experience with Appium, Selenium, web driver/Java/Python, and continuous integration.

    • Working experience in Agile/Scrum environments.

    • Must have understanding and knowledge of browser compatibility and knowledge of WCAG compliance.

    • Involvement across multiple projects/workflows together with varying team members and stakeholders.

    • Good experience verifying data in MySQL/SQL.

    • Experience in running and participating in User Acceptance Testing.

    • Should be comfortable using the Mac/Linux command-line interface.

    • Sound knowledge and experience of using automated testing frameworks.

    • Must have good English written and verbal communication skills to represent the test cases to the overseas team.

    • Should be able to document and troubleshoot errors.

    • Ability and experience to work in a fast-paced environment with minimal supervision.

    • Must have a problem-solving persona with an analytical mind.

    • Pay attention to detail with strong organization skills.

    • Excellent fluency in written and verbal communication.

    • Have a high spirit of making things happen, succeed together by working collaboratively with other teammates.

    • Should be able to handle pressure, balance multiple priorities,

    • Enjoys guiding and mentor and being an integral part of a dynamic team.

    •  Good attitude and spirit of cooperation.

    • Hardworking smart professional with the ability to work independently and be self-motivated.

    • Develop personal and technical skills through guided training and self-development.

    Software Support Executive (Tech Support)

    Experience:

    • 1 to 5 Years

    Roles and Responsibilities:

    The role is to provide troubleshooting over email and sometimes over the call to our client’s customers while providing an exceptional and courteous customer experience. The candidate has to be available on weekdays and weekends from home and training will be provided.

    The current 6-week rotating roster is between the hours of 7 am to 10.30 pm. You will be responsible to answer the customer’s queries from all over the world.

    Duties will include:

    • Responsible to handle inbound customer support tickets in a very professional manner.

    • Should be able to give timely responses to customer requests and prioritize issues based on urgency to ensure that all requests meet the required service level agreement.

    • Have handled Level 1 and 2 Application Support.

    • Prioritize incoming requests to gather required information for the investigation, troubleshooting, and resolution.

    • To ensure delivery of technical support and project services within agreed SLAs and timelines to support business objectives.

    • Responsible for review, analysis of log files, reports, and other information provided by customers.

    • Should have a professional dialogue with customers to help troubleshoot and quickly identify the root cause of issues.

    • Ensure timely delivery with frequent and regular review of plans and activity reports.

    • Escalate critical issues and decisions to the head of Technical Support, for senior management approval.

    • Responsible for line management of the individual team managers to ensure that they are performing to targets with regular team meetings.

    • Customer’s follow-up post-resolution to confirm that tickets can be closed.

    • Full ticket life-cycle management from submission through to resolution.

    • Act as an escalation point for teams to resolve issues within the teams as well as across the organization and for external suppliers.

    • Accurately log all information promptly whilst building rapport with internal members of staff.

    • Proper management of tickets and notes to be kept up to date.

    • Need to work closely with the customer support team as well as the Technical product teams.

    • Should be adaptable and comfortable to work in a 24×7 shift environment.

    • Should be able to resolve issues over the phone if required.

    • Demonstrate and develop good relationships with retailers to instill confidence.

    • Participation in product training and sharing knowledge throughout the team.

    • Complete detailed service weekly reports.

    • Strictly maintain SLA of support tickets.

    • Experience in the Jira service desk is essential, if not training will be provided.

    Desired Candidate Profile :

    • Must have the ability to effectively troubleshoot and resolve technical issues in a customer-facing role.

    • Should have fluency in English communication with clarity and concise.

    • Previous experience of working in a technical customer support role for an IT-related product or service.

    • Must be familiar with Google Drive, Docs, and sheets.

    • Should be able to respond to the customer in an excellent professional manner.

    • Strong attention to detail, interest in technology, and the ability to pick up new technology.

    • Demonstrate commitment and passion for resolving customer issues and advocate for their success, in a fast-paced, highly technical environment.

    • High attention to detail.

    • Solve the overall problem to prevent an issue from re-occurring, instead of just providing an answer to address an issue.

    • Recommended to have basic SQL database knowledge. (Impact analysis and quantification of issues)

    • Experience working with developers.

    • Experience working on .NET PHP and C# applications.

    • Experience in the logistics sector will get priority.

    • Desired IT or business qualification.

    • Exceptional computer skills.

    • Excellent customer service and relationship management skills, and written verbal communication skills.

    • Ability to remain calm, composed, and effective when dealing with tough customer situations.

    • Act promptly to meet customer needs, with a strong sense of empathy.

    • Should be courteous, respectful, and shows consideration for the needs and feelings of others.

    • Work sensitively with others by listening to their views, feelings, and attitudes of others.

    • Ensure that customers’ needs are met in a way that gives benefit to both the organization and the customer.

    Essential Qualification:

    • BCA/MCA, BSC IT / MSC IT , B.E- CS/ME-CS, B.Tech IT, PGDC IT, MBA-IT, Any graduate in IT (Computer), Phd (computer).

    IT Content Writer

    Roles and Responsibilities:

    • Conducting in-depth research on industry-related topics in order to develop original content.

    • Developing content for blogs, articles, product descriptions, social media, and the company website.

    • Assisting the marketing team in developing content for advertising campaigns.

    • Proofreading content for errors and inconsistencies.

    • Editing and polishing existing content to improve readability.

    • Conducting keyword research and using SEO best practices to increase traffic to the company website.

    • Creating compelling headlines and body copy that will capture the attention of the target audience.

    • Identifying customers’ needs and recommending new content to address gaps in the company’s current content.

    Experience:

    • 3 TO 10 Years

    Desired Candidate Profile:

    • Must have knowledge about Technologies.

    • Should have experience in Website blog content writing.

    • Should have hands-on experience with social media post, Software product and website pages content writing.

    Essential Qualification :

    • Any graduate


    Business Development Executive

    Experience:

    • 1 TO 8 Years

    About the Role:

    • The primary focus of this role is new business development with a focus on customer acquisition, logistic industry leads generation, prospect management, building contacts, nurturing, meeting with potential clients, close and managing the ongoing business. You will be responsible, for web leads, reaching out clients, business referrals, network, and offer prospective customers all required services. You need to use your skills to create relationships and uncover opportunities. Create solutions by working with clients for their needs and consulting throughout the sales process. If you are enthusiastic, energetic, well-spoken, eager to close sales and increase revenue then you are right fit for us.

    Desired Candidate Profile:

    • Proficient in IT web service sales and client on boarding.

    • Strong knowledge and experience in online freelancing website bidding.

    • Knowledge and experience with lead generation and prospect management.

    • Should be able to evaluate a client’s need and present the appropriate products.

    • Should have commercial awareness, able to influence and negotiate with others.

    • Essential to be a creative and strategic thinker.

    • Should be able to work independently or as an active member with minimum supervision.

    • Organizational skills, resilience, with strong desire to succeed.

    • Strong and effective communication and presentation skills with fluency in English.

    • Basic IT Skills

    • Self-motivated with the motivation of achieving targets.

    • Demonstrate and proven sales result and KPI achievement.

    • Should have strong computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel) experience preferred.

    Responsibilities for this Positions:

    • Deliver corporate B2B sales experience, preferably within the logistic industry

    • Needs to identify, qualify and secure new business opportunities to generate revenue, coordinate business lead generation activities, and develop customized targeted sales strategies, improve profitability and help the business grow.

    • To build and maintain business relationships with existing and potential clients.

    • To understand client’s needs, offer solutions and support, answer potential client questions, follow-up call questions, respond to client requests for proposals.

    • Enhance business operation with careful strategic planning and positioning in the appropriate markets.

    • Reaching out to potential new leads, and contacting them through social media, emailing, cold calling, and working with the client till closing sales and beyond.

    • Informing and communicating with existing clients in a way that supports is an ongoing relationship

    • To create and maintain a list/database of prospect clients’ details in hub spot, CRM, Excel, etc.).

    • Need to meet and exceed annual sales goals.

    • Maintaining a pipeline of all sales administration using hub spot software.

    • Need to work jointly with management on planning, forecasting, sales goals, maintaining short- and long-term business development plans.

    Qualification:

    • Any Graduate or MBA in Sales and Marketing


    Web/Graphics Designer

    Experience:

    • 1 TO 3 Years

    About the Role:

    • This position will be ideal for a person who loves all aspects of digital design, creates visual concepts using designing tools, with a prime focus on web design. Need to communicate ideas that inspire, inform and captivate clients. You will be responsible to design the overall layout, brand new website concepts, logos, design for applications & other branding elements for clients, as well as working on a variety of exciting internal design projects. Your graphics should be eye-catching and can communicate the messages intended. Especially you have to work as a dedicated designer for an Australian-based clients.

    Your Typical Week Would Include:

    • To design brand-new web design concepts for clients.

    • Need to work closely with our senior designer, project managers, and web developers.

    • To work in Adobe Photoshop, Illustrator, InDesign, or any other creative tools in your toolbox.

    • To design content page layouts for clients’ websites and mostly have to work as a dedicated designer.

    • Add creative flair to clients’ websites by creating design elements for project managers and developers.

    To work on exciting internal projects.

    Qualification:

    • Any Graduate with specialization in Graphic Designing / Animation / Web Designing

    Responsibilities for this Positions:

    • To understand requirements in detail, and turn these into polished designs that will drive conversion rates.

    • To work on all sizes of projects right from full site redesigns to small iteration and integrations.

    • Need to present draft designs to management, colleagues, for feedback.

    • Discuss in meetings expectations and desired outcomes of design.

    • Creative flair, passion, enthusiasm for design.

    • 1- 3 years of commercial graphic/web design, knowledge, and experience as per your online portfolio.

    • Sound knowledge and experience with creating web design concepts (Please include your portfolio).

    • Creative thinker with strong conceptual skills.

    • Possesses technical expertise with Adobe (Photoshop and Illustrator).

    • Proven experience in UI/UX design with in-depth knowledge of HTML/CSS, JavaScript/JQuery.

    • It requires excellent communication skills as have to deal with international clients.

    • Should be reliable, accountable, and disciplined to the rest of the team.

    • Strong, effective communication with client-facing skills.

    • Responsive website and mobile development skills.

    • Excellent efficiency and productivity.

    Sound visual design skills.


    SEO Executive (Digital Marketing)

    Experience:

    • 1 TO 6 Years

    Key skills:

    • Editing and writing skills: Should have knowledge and experience to edit content for the various digital platform. Writing blog posts.

    • Video Editing skills: To make the website and social media content regularly visual.

    • Web development skills: Must be proficient in search engine optimization along with HTML/JavaScript, advanced Word, and PowerPoint skills.

    Qualification:

    • Any Graduate/ or specialization in digital marketing.

    Responsibilities for this Positions:

    • To run and maintain the organization’s website(s)

    • Responsible to write and optimize content for the website, landing pages, and social networking accounts such as Facebook and Twitter.

    • Responsible to track, analysing website traffic, flow and providing the regular internal report, to improve channel performance and ranking.

    • To perform an in-depth technical SEO audit of websites and identify any issues of SERP with the help of analytic tools.

    • To coordinate the production of on-page and off-page SEO optimizations.

    • Should be able to attain key performance indicators to reduce the website bounce rate, increase dwell time or improve conversion.

    • To work continuously on search engine optimization of the website(s).

    • Email marketing campaigns content creation.

    • Extensive knowledge to use tools/platforms like SEMrush, Google My Business, Google Search Console, Google Analytics, Google Keyword Planner.

    • To oversee all the technical aspects of SEO.

    SQL Database Administration

    Experience:

    • 1 to 5 Years

    Roles and Responsibilities:

    • To monitor manage daily database services like monitoring, analysis, performance tuning fault diagnosis, troubleshooting, etc., and to boost the performance of the existing SQL Server database.

    • To assist database development teams to design new database programs, that meet the organization’s data storage needs.

    • To write new support programs and scripts in order to increase data storage capacity.

    • To monitor database infra system’s health and have to do performance tuning optimization.

    • Responsible to review database and user reports, as well as system information.

    • Needs to perform debugging procedures on database scripts, programs and also to resolve conflicts.

    • To mentor database administrators and offer them technical support.

    • Needs to offer suggestions for solutions to problem areas.

    • Should be able to stick to best practices in securely storing, backing up, and archiving data.

    • Prepare documents related to database design, configuration, and performance.

    • Need to keep yourself abreast of developments, and best practices in database engineering.

    • Refine and automate regular processes, document changes, and track issues.

    • SQL is always on with high availability and disaster recovery options for SQL servers.

    Desired Candidate Profile:

    • Sound knowledge of structured query language.

    • In-depth knowledge and experience with database technologies, architecture.

    • Should have deep knowledge in database engineering and data security.

    • Strong organizational skills, attention to detail. Should have exceptional problem-solving and critical thinking skills.

    • Excellent collaboration and communication skills.

    Essential Qualification :

    • BCA/MCA, BSC IT / MSC IT , B.E- CS/ME-CS, B.Tech IT, PGDC IT, MBA-IT, Any graduate in IT (Computer), Phd (computer).


    WordPress Developer

    Experience:

    • 5 Years

    Key skills:

    • Must have 5 years experience as a wordpress developer.

    • Minimum of five years of hands-on experience in WordPress development.

    • Proficiency in HTML, CSS, JavaScript, PHP, and MySQL.

    • Extensive knowledge of WordPress architecture, APIs, and ecosystem.

    • Experience with responsive design principles and frameworks (e.g., Bootstrap).

    • Strong understanding of web standards, accessibility, and SEO best practices.

    • Ability to work independently and collaboratively in a fast-paced environment.

    • Excellent problem-solving skills and attention to detail.

    • Effective communication and interpersonal skills.

    • Experience with version control systems (e.g., Git) and development workflows (e.g., Agile) is a plus.

    Qualification:

    • Any Graduate/ or specialization in digital marketing.

    Responsibilities for this Positions:

    • Develop custom WordPress themes and plugins from scratch, adhering to best practices and coding standards.

    • Collaborate with design and marketing teams to implement website designs and optimize user experience.

    • Customize and extend existing WordPress functionality to meet project requirements.

    • Perform website updates, maintenance, and troubleshooting tasks as needed.

    • Optimize website performance, speed, and security.

    • Conduct thorough testing and quality assurance to ensure compatibility across various browsers and devices.

    • Stay up-to-date with the latest WordPress trends, technologies, and best practices.

    • Provide technical support and assistance to clients and team members as needed.

    • Participate in project planning, estimation, and documentation processes.

    • Contribute to continuous improvement initiatives aimed at enhancing development processes and workflows.